Reference · Credentials
Microsoft OAuth2 credentials
Used by 4 BusyBot nodes.
microsoftOAuth2 9 fields The Microsoft OAuth2 credential authenticates against Microsoft Graph and is used by 4 BusyBot nodes covering Outlook, OneDrive and SharePoint. It holds an access and refresh token from an Azure AD application, and can be pointed at a shared mailbox rather than the signed-in user's own.
Fields
| Field | Type | Required | Notes |
|---|---|---|---|
Access TokenaccessToken | password | Yes | Microsoft OAuth2 access token |
Refresh TokenrefreshToken | password | No | Microsoft OAuth2 refresh token for automatic renewal |
Client IDclientId | string | No | Microsoft Azure AD application client ID |
Client SecretclientSecret | password | No | Microsoft Azure AD application client secret |
Tenant IDtenantId | string | No | Azure AD tenant ID (use "common" for multi-tenant) |
Graph API Base URLgraphApiBaseUrl | string | No | Microsoft Graph API base URL (change for sovereign clouds) |
Use Shared MailboxuseShared | boolean | No | Access a shared mailbox instead of the user mailbox (Outlook) |
User Principal NameuserPrincipalName | string | No | Target user UPN or ID for shared mailbox access (Outlook) |
Token Expiry (Unix timestamp)expiresAt | string | No | Unix timestamp (seconds) when the access token expires. Managed automatically after refresh. |
Getting your credentials
- In the Azure portal, open Microsoft Entra ID (formerly Azure Active Directory) and register a new application.
- Note the application’s Client ID and the Tenant ID. Use
commonas the tenant for a multi-tenant application. - Create a client secret for the application and copy its value immediately — it is shown only once.
- Add the Microsoft Graph delegated permissions the nodes you plan to use require, and grant admin consent if your tenant requires it.
- Complete the OAuth2 authorisation flow so the credential holds an access token and a refresh token. The refresh token is what keeps the connection working without re-authorising.
Permissions and scopes
Grant only the Graph permissions the operations need — mail, files or sites as applicable. Over-permissioning an automation application is a common audit finding and rarely necessary.
For shared mailbox access in Outlook, enable Use Shared and set User Principal Name to the mailbox to target. The signed-in identity must already have delegated access to that mailbox in Exchange.
Sovereign clouds use a different Graph endpoint — set Graph API Base URL accordingly if you are not on the global cloud.
Troubleshooting
- Token expired and not refreshing — the refresh token is missing or was revoked. Re-run the authorisation so a new one is stored;
expiresAtis managed automatically. - 403 with insufficient privileges — the required Graph permission was not granted, or admin consent is outstanding for the tenant.
- Shared mailbox access denied — the authenticated user does not have delegated rights to that mailbox in Exchange. Grant them there first.
- Endpoints not found — check Graph API Base URL if you are on a sovereign or government cloud.
Frequently asked questions
What tenant ID should I use?
Your directory's tenant ID for a single-tenant application, or `common` for a multi-tenant one. The wrong value causes authorisation to fail before any API call is made.
How do I read a shared mailbox?
Enable Use Shared and set User Principal Name to the target mailbox. The authenticated user must already hold delegated access to it in Exchange — BusyBot cannot grant that.
Why does my connection stop working after an hour?
Access tokens are short-lived. Ensure the credential holds a refresh token, which is what renews access automatically; `expiresAt` is managed for you.
Do I need admin consent?
That depends on your tenant's policy and the permissions requested. Many organisations require an administrator to consent before delegated Graph permissions can be used.
Nodes that use Microsoft OAuth2
One credential works across every node below — create it once and reuse it.
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