Reference · Credentials
Pipedrive API credentials
Used by 2 BusyBot nodes.
pipedriveApi 1 field The Pipedrive credential holds a personal API token from your Pipedrive account. It acts as your user, so it sees the deals and contacts your account can see and creates records under your name.
Fields
| Field | Type | Required | Notes |
|---|---|---|---|
API TokenapiToken | password | Yes | Your Pipedrive API token. |
Getting your credentials
- Sign in to Pipedrive.
- Open your Personal preferences from the account menu and find the API tab.
- Copy your personal API token.
- Paste it into the credential’s API Token field in BusyBot.
If the API tab is not visible, an administrator may have restricted API access for your user.
Permissions and scopes
The token carries your own Pipedrive permissions and visibility settings. Records restricted from your user are equally invisible to the automation.
Troubleshooting
- 401 Unauthorized — the token is wrong or was regenerated in personal preferences.
- API tab missing — an administrator has disabled API access for your user.
- Custom fields not updating — Pipedrive custom fields are addressed by their hashed key, not their label.
Frequently asked questions
Where is the Pipedrive API token?
Under Personal preferences → API in your own account, not in company settings.
Why can I not see the API tab?
An administrator can restrict API access per user. Ask them to enable it for the account you are using.
Why do my custom field updates do nothing?
Pipedrive addresses custom fields by a hashed key rather than the label shown in the interface. Use the key from the field's settings.
Nodes that use Pipedrive API
One credential works across every node below — create it once and reuse it.
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