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Reference · Credentials

Connect WhatsApp Business (Trigger) to BusyBot

Used by 1 BusyBot node.

Type whatsAppTriggerApi 2 fields

Fields

FieldTypeRequiredNotes
Client ID
clientId
string Yes Your Facebook App ID
Client Secret
clientSecret
password Yes Your Facebook App Secret

Setting up WhatsApp Business (Trigger)

  1. In WhatsApp Business (Trigger), create the credential this connection needs — the values listed in the table above. These are issued from your own WhatsApp Business (Trigger) account, usually under its developer, API or integrations settings.
  2. In BusyBot, open Credentials → Add credential and choose WhatsApp Business (Trigger).
  3. Paste each value into the matching field and save.
  4. Add the WhatsApp Trigger node to a workflow, select this credential, and run a simple operation to confirm it authenticates.

Security

  • Secret values are encrypted at rest with AES-256-GCM, never written to logs, and readable only by your own account (to edit them).
  • Grant the minimum scopes or permissions the operations you actually use require.
  • Rotate the credential periodically, and immediately if it may have been exposed.
  • Credentials are scoped to your account — a workflow cannot use another account's.

Frequently asked questions

Which BusyBot nodes use WhatsApp Business (Trigger) credentials?

One node: WhatsApp Trigger. Create the credential once and select it in that node.

What does a WhatsApp Business (Trigger) credential need?

2 fields: Client ID, Client Secret. Required: Client ID, Client Secret. The values come from your own WhatsApp Business (Trigger) account.

How are WhatsApp Business (Trigger) secrets stored?

Secret values are encrypted at rest with AES-256-GCM, never written to logs, and scoped to your account: only you can open the credential again to edit it, and a workflow in another account cannot use it.

Nodes that use WhatsApp Business (Trigger)

One credential works across every node below — create it once and reuse it.